1.1 Purpose. To explain in detail and in plain language what data we collect, why we need it, how we will process it, and when and how we will share it with others. This policy is meant to give full transparency and set clear rules for using the information, so you can make informed decisions about your privacy.
1.2 Scope. This policy applies to personal information about individuals that reaches us through use of the site and its related services. It does not apply to anonymous data that cannot identify a person, and it does not apply to business information that does not identify a private individual.
1.3 Proportionality. Any collection or processing of information will only happen to the extent needed for the specific purpose the information was given for, or as required by law. In other words, we will not collect unnecessary information, and we will not process it for uses unrelated to the original purpose without separate consent or a clear legal basis.
2.1 Identification and contact details. We collect details such as full name, email address, phone number and shipping address when you provide them while creating an account or placing an order. We need this data to identify you, get in touch and handle day-to-day management.
2.2 Financial information. For billing and processing transactions we collect relevant payment details, such as credit card information or other payment methods. This data is processed under strict security standards and according to the instructions of the bodies that handle the payments.
2.3 Usage and technical data. While you browse the site we collect technical data such as IP address, device identifiers, browser type and operating system, along with data on usage patterns and time spent. This helps us diagnose issues, improve the browsing experience and tailor content to your device and browser.
2.4 Transaction and shipping details. We keep data related to items purchased, shipping address, delivery status and billing records, so we can make sure delivery goes smoothly and provide after-sales service.
2.5 Information from third parties and public sources. Sometimes we receive information from external sources such as public databases, service providers or social networks, according to the privacy settings you set there. This information is added to the company’s records only when it is necessary and permitted by law.
3.1 Directly from you. In most cases you provide the information directly when you register, order, contact customer service, or sign up for our mailing list. When you choose to share details, you will be asked to understand what they are for.
3.2 Automatic collection. Technological tools such as cookies and analytics systems let us collect usage data automatically while you browse. We collect this data to diagnose problems, measure performance and improve the service based on user behavior.
3.3 Third-party sources. In some cases we analyze and combine information received from payment processors, shipping companies, hosting providers and external advertisers, where the transfer is done under binding agreements and in line with the law.
3.4 Retention period. We keep the information for as long as needed for the purpose it was collected for, and to meet legal obligations. Once it is no longer needed, or when you make a request (where the law allows), we delete or anonymize the data as required.
4.1 Running the service and delivering the product. The information is used to process orders, billing, deliveries and invoices, and to manage user accounts and carry out the actions needed to run the service.
4.2 Communication and customer service. We use your contact details to respond to inquiries, handle complaints, and send important alerts and service messages tied to running the service, even if you have not consented to marketing.
4.3 Marketing and tailored offers. If you have given your consent, we send marketing offers and promotional materials suited to your preferences. Using the information for this purpose is controlled, and you can withdraw your consent at any time.
4.4 Improvement and risk management. Technical and usage data help us optimize our services, run quality checks, detect issues and prevent fraud or misuse of our systems.
4.5 Legal compliance. We disclose information only when required by law, a court order or a request from a competent authority, and we keep it within the limits the law sets.
5.1 Subcontractors and providers. We share information with service providers that perform tasks for us, such as payments, hosting, shipping, technical support and analytics. Any transfer is done under binding service agreements that include security and confidentiality requirements.
5.2 Transfer as part of a corporate transaction. In the event of a sale of the business, a merger or a transfer of assets, the information may be passed to the buyer or investor. The receiving party must commit to respecting your rights and keeping the information confidential, in line with this policy or equivalent terms.
5.3 Authorities and competent bodies. Information is transferred to authorities only when required by law, following legal instructions such as court orders or regulatory demands, and where possible we limit the amount of information transferred.
5.4 A party you have authorized to receive the information. If you gave explicit permission for an external party to receive the information, we share it according to the scope of the permission you gave and the terms set in your request.
6.1 The consent principle. Marketing materials are only sent to the extent that you gave your explicit consent, apart from service messages required by law. In any case, you can opt out of receiving ads easily and quickly.
6.2 Communication channels. Marketing and service messages may be sent through various channels such as email, text messages, phone calls, in-app notifications and social networks. The choice of channel is made according to your consent and the applicable law.
6.3 Opting out and managing preferences. You can change your communication preferences or remove yourself from mailing lists at any time, using the unsubscribe link in any message, through the contact form on the site, or via the published contact details. Once we receive an opt-out request, we act within the response times set by law.
7.1 Why we use cookies. We use cookies and similar technologies to recognize returning users, improve the browsing experience, save you from re-entering details, and run effective measurement and marketing tools. This helps us offer a smoother, faster service.
7.2 Types of technologies. These include session cookies that support temporary functionality, persistent cookies for recognizing returning users, and analytics tools from external providers used for measurement and reporting. Some technologies delete themselves when you finish browsing, and some stay on your device for a certain period.
7.3 Browser control. You can manage, block or delete cookies through your browser or device settings. Note that changing these settings may affect how some services work and how convenient the site is to use, so we recommend making adjustments with an understanding of the consequences.
8.1 Measures in place. We take reasonable, accepted technological and organizational measures to protect the information, including encryption in transit, controlled access to databases, firewalls and regular software updates, all to reduce the risk of unauthorized access or a leak.
8.2 Limitations and unavoidable risks. Even though absolute security cannot be guaranteed, we do everything we can to reduce risks. Keep in mind that there is always a risk of a technical breach or an unexpected exposure of data.
8.3 Handling security incidents. In the event of a significant information security incident, we act immediately to identify and address it, take suitable corrective steps, and provide reports or notifications as the law requires, including notifying those affected and the authorities if needed.
9.1 The right to review and correct. You have the right to review the personal information we hold about you and to request correction of details that are wrong or out of date. Such a request is made through the channels detailed below and answered within the timeframes set by law.
9.2 Deletion and its limits. You can request deletion of data in appropriate cases, but requests may be blocked or delayed when there is a legal obligation to keep the information, or when the information is needed to enforce our rights or your obligation to meet contractual commitments.
9.3 Objecting to marketing processing. You can object to processing for direct marketing purposes at any time. Once we receive your request, we stop sending you promotional messages in line with the law and the relevant timeframes.
9.4 How to submit requests. Requests to review, correct, delete or restrict processing can be submitted through the contact form on the site, by email or by phone as published in our contact information. We define procedures for identifying the requester and protecting their privacy while handling the request.
10.1 Updating the policy. We reserve the right to update the policy from time to time as needed. For any significant update we will publish the update date and try to notify users prominently. Minor updates may be made without separate notice.
10.2 Contact details. Any question, request or complaint about this policy or the way we handle personal information can be directed to the support channels published on the site, including email, phone and the contact form. We are committed to handling these professionally and within the timeframes set by law.
Itzik Hazan
Email: hello@hazandesign.com
Phone: 052-3647508
Last policy update: 10/09/2026